Privacy Policy

Date of Last Update: 5 March 2024 

Welcome to the Tilba Coastal Retreat website (https://www.tilbacoastalretreat.com.au). We value the privacy and security of our online visitors and customers. This Privacy Policy outlines how we collect, use, protect, and handle personal information on our website.

Consent

By using our website, you consent to our Privacy Policy and agree to its terms.

Information Collection

We collect personal information when you voluntarily provide it to us. This may occur when you:

• Enquire about our services through our contact forms.

• Subscribe to newsletters or email updates.

• Provide feedback or participate in surveys.

The types of personal information collected may include:

• Name

• Email address

• Telephone number

• Any other information you choose to provide.

Use Of Information

The information we collect is used to:

• Provide and improve our services.

• Respond to enquiries or service requests.

• Communicate with you about our services, promotions, and updates.

• Understand how our website is used to enhance user experience.

 

Data Protection

We are committed to ensuring the security of your personal information. We take reasonable precautions to protect against unauthorised access, alteration, disclosure, or destruction of your data.

Cookies

Our website uses cookies to enhance user experience. Cookies are small files placed on your device that enable us to remember your preferences. You may disable cookies through your browser settings, but this may affect the functionality of our website.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any personal information.

Third-Party Services

In our commitment to continuously improve your experience at Tilba Coastal Retreat, we employ tools like Google Analytics and Microsoft Clarity on our website. These services help us understand how visitors interact with our site, by providing insights into user behaviour, website traffic patterns, and engagement metrics. This data allows us to detect fraud/security events, optimise our content, enhance website functionality, and tailor our offerings to better meet your needs and preferences. Please be assured, the information collected through these analytics tools is used solely for the purpose of enhancing our website and the services we offer. It is important to us that you know your data is handled with care, respecting your privacy and conforming to data protection laws.

 

All data captured is purely statistical in nature and at no point is data entered into forms captured, or any additional identifying data such as IP address used or associated with usage data captured. 

 

Changes To Our Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to periodically review this policy to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us via email at tilabacoastalretreat@hotmail.com